Vexyr Privacy Policy

Effective Date: July 14, 2026

Last Updated: July 14, 2026

1. Introduction

Vexyr LLC ("Vexyr," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, retain, and protect personal information when you:

• Visit our website at vexyr.io
• Request a live demonstration
• Schedule an AI Strategy Call
• Schedule a Purchase Consultation
• Contact us by email, phone, website chat, or other communication channels
• Purchase or use our services
• Interact with our AI-powered voice or chat assistants
• Subscribe to updates or marketing communications
• Participate in surveys, promotions, or events
• Otherwise interact with Vexyr.

Our services are designed primarily for businesses and business professionals seeking AI consulting, AI implementation, AI-powered customer engagement solutions, workflow automation, website development, website maintenance, and related professional services.

By using our website or services, you acknowledge that you have read this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to information collected through:

• The Vexyr website
• Online forms
• AI Strategy Call requests
• Purchase Consultation requests
• Live demo requests
• Contact forms
• Email communications
• Telephone conversations
• AI voice assistants
• AI chat assistants
• Scheduling platforms
• Customer onboarding
• Professional service engagements
• Customer support interactions
• Marketing communications

This Privacy Policy does not apply to websites or services operated by third parties, even if they are linked from our website. Those providers maintain their own privacy policies.

3. Information We Collect

Depending on how you interact with Vexyr, we may collect the following categories of information.

A. Information You Provide

You may voluntarily provide information such as:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Business address
• Industry
• Company size
• Information about your business
• Information regarding your AI goals
• Existing software systems
• Preferred meeting dates and times
• Billing information
• Information submitted through forms
• Documents you choose to share
• Questions or comments
• Feedback regarding demonstrations or services

You are not required to provide all requested information, but certain services may not be available without it.

B. Information Collected During Demo Requests

When you request a live demonstration, we may collect:

• Contact information
• Business information
• Industry
• Selected demonstration
• Date and time of request
• Device and browser information
• IP address
• Approximate location
• Referral source
• Marketing campaign information
• Form completion data

We may use this information to:

• Deliver the requested demonstration
• Contact you regarding your request
• Answer follow-up questions
• Schedule additional meetings
• Improve future demonstrations
• Understand interest in our services
• Measure advertising effectiveness

C. AI Strategy Call Requests

When you schedule an AI Strategy Call, we may collect:

• Contact details
• Company information
• Business objectives
• Areas of interest
• Current challenges
• Meeting preferences
• Scheduling information
• Communications before and after the meeting

This information enables us to prepare for your meeting and provide recommendations tailored to your business.

D. Purchase Consultation Requests

If you request a Purchase Consultation, we may collect information necessary to:

• Confirm your selected service
• Discuss implementation requirements
• Prepare proposals
• Prepare agreements
• Provide pricing
• Coordinate onboarding
• Schedule implementation
• Deliver purchased services

E. Customer Account Information

When you become a customer, we may collect additional business information including:

• Authorized contacts
• Billing contacts
• Service configuration details
• Business hours
• Business phone numbers
• Customer support preferences
• Appointment booking preferences
• Knowledge base content
• Website content
• AI assistant configuration
• Workflow requirements
• Integration information

We collect only information reasonably necessary to provide the services you request.

F. Communications

We collect information contained in communications with Vexyr, including:

• Emails
• Contact forms
• Chat messages
• SMS messages where applicable
• Customer support requests
• Meeting notes
• Phone conversations
• Voicemail messages
• Feedback
• Survey responses

Where permitted by law, telephone or AI conversations may be recorded or transcribed for quality assurance, training, documentation, dispute resolution, and service improvement. If recording is required to be disclosed by law, appropriate notice will be provided.

G. AI Voice and Chat Interactions

When you interact with Vexyr's AI-powered assistants, we may collect:

• Questions asked
• Responses provided
• Conversation transcripts
• Date and time
• Session identifiers
• Device information
• Browser information
• Technical diagnostic information
• User feedback

We use this information to:

• Respond to inquiries
• Improve AI performance
• Identify service improvements
• Resolve technical issues
• Maintain service quality
• Train and refine our AI systems where appropriate and permitted by law

We do not intentionally use customer confidential business information to train public AI models.

H. Information Collected Automatically

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Browser version
• Device type
• Operating system
• Screen resolution
• Language preferences
• Pages viewed
• Time spent on pages
• Navigation paths
• Referring websites
• Search terms
• Click activity
• Session duration
• Approximate geographic location
• Error logs
• Website performance data

This information helps us improve website performance, security, and visitor experience.

4. Cookies and Similar Technologies

Vexyr uses cookies and similar technologies to:

• Operate the website
• Maintain security
• Prevent spam and abuse
• Remember visitor preferences
• Analyze website traffic
• Measure marketing performance
• Improve website functionality
• Understand visitor engagement
• Measure advertising effectiveness
• Support remarketing and audience creation where permitted

We may use technologies provided by:

• Google Analytics
• Google Ads
• Meta (Facebook and Instagram)
• LinkedIn
• Cloudflare
• Scheduling providers
• Other technology partners supporting our services

Additional information regarding cookies is available in our Cookie Policy.

5. How We Use Your Information

Vexyr uses personal information only for legitimate business purposes, including:

Providing Services

We use information to:

• Deliver requested services
• Configure AI assistants
• Build websites
• Maintain websites
• Provide AI consulting
• Conduct AI Strategy Calls
• Deliver Purchase Consultations
• Implement customer solutions
• Provide onboarding
• Provide customer support
• Respond to inquiries

Scheduling and Communications

We use your information to:

• Confirm appointments
• Send meeting invitations
• Send appointment reminders
• Reschedule appointments
• Provide implementation updates
• Deliver onboarding information
• Respond to customer questions
• Notify you regarding service-related matters

Communications may be sent by email, telephone, SMS (where applicable and permitted), or other agreed communication methods.

Sales and Business Development

If you request a demonstration, strategy session, consultation, pricing information, downloadable resources, or otherwise express interest in Vexyr's services, we may use your information to:

• Respond to your inquiry.
• Contact you regarding the requested service.
• Answer questions about our solutions.
• Schedule follow-up meetings.
• Provide proposals or quotations.
• Share information about products or services that may be relevant to your business.
• Send implementation information and onboarding materials.
• Maintain records of communications with you.

We strive to keep our follow-up communications relevant to your interactions with Vexyr. Where required by applicable law, we will obtain your consent before sending marketing communications. You may opt out of promotional emails at any time by using the unsubscribe link included in those emails or by contacting us directly.

Marketing

Vexyr may use information collected through our website, demonstrations, consultations, or customer interactions to better understand interest in our services and improve our marketing efforts.

This may include measuring the effectiveness of advertising campaigns, understanding which services are most relevant to business owners, improving website content, and delivering information about AI consulting, AI-powered business solutions, website development, and related professional services.

We do not sell your personal information for monetary compensation.

6. Third-Party Service Providers

To operate our business and deliver our services, Vexyr may use trusted third-party service providers that perform services on our behalf. Depending on the services you request and the technologies we use, these providers may process personal information only as necessary to perform their functions.

Examples of providers may include:

• Website hosting and content delivery providers
• Cloud infrastructure providers
• Email and productivity platforms
• Appointment scheduling providers
• Payment processors
• Electronic signature providers
• Customer relationship management (CRM) systems
• Analytics providers
• Advertising and marketing platforms
• AI model and AI infrastructure providers
• Customer communication providers
• Voice and telephony providers
• Workflow automation and integration platforms
• Website security providers
• Customer support platforms

As of the Effective Date of this Privacy Policy, Vexyr may use services such as:

• Google Workspace
• Google Analytics
• Google Ads
• Cal.com
• Cloudflare (including Cloudflare Turnstile)
• Meta advertising technologies
• LinkedIn advertising technologies
• Stripe (for payment processing, when implemented)
• Twilio (for voice and messaging services, when implemented)
• AI model providers supporting Vexyr's services
• Workflow automation platforms supporting customer implementations

These providers process information under their own privacy and security obligations. Vexyr does not control the privacy practices of independent third-party websites or services.

7. Advertising, Analytics, and Marketing Technologies

Vexyr uses analytics and advertising technologies to understand how visitors interact with our website and to improve our marketing efforts.

These technologies may collect information such as:

• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources
• Campaign identifiers
• Website interactions
• Form submissions
• Demo requests
• Consultation requests
• Conversion events

Depending on your cookie preferences and applicable law, Vexyr may use technologies provided by Google, Meta (Facebook and Instagram), LinkedIn, or other advertising providers to:

• Measure campaign performance
• Understand visitor engagement
• Attribute website visits to advertisements
• Improve future advertising campaigns
• Build advertising audiences
• Deliver relevant advertisements to previous website visitors
• Analyze aggregate trends

Where required by law, optional advertising and analytics technologies will be activated only after the appropriate consent has been obtained.

8. How We Share Information

Vexyr does not sell your personal information for monetary compensation.

We may share personal information only in the following circumstances:

Service Providers

With trusted providers that assist us in delivering our services.

Customer Instructions

When sharing information is necessary to provide services you have requested.

Legal Obligations

When required by law, regulation, subpoena, court order, or lawful government request.

Protection of Rights

When necessary to:

• Protect Vexyr
• Protect our customers
• Prevent fraud
• Investigate misuse
• Enforce agreements
• Protect public safety
• Defend legal claims

Business Transactions

If Vexyr undergoes a merger, acquisition, investment, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable law.

9. Marketing Communications

If you request a demonstration, AI Strategy Call, Purchase Consultation, pricing information, downloadable resource, or otherwise express interest in Vexyr's services, we may contact you regarding:

• Your request
• Meeting scheduling
• Appointment reminders
• Service information
• Pricing
• Product updates
• Educational content
• Follow-up discussions
• Customer onboarding
• Service implementation

Where permitted by law, we may also send information about:

• New AI services
• Website services
• Educational resources
• Business insights
• Events
• Product announcements
• Promotions

You may opt out of promotional communications at any time by:

• Selecting the unsubscribe link included in marketing emails
• Replying with an unsubscribe request where applicable
• Contacting Vexyr directly

Opting out of marketing communications does not affect service-related communications, including appointment confirmations, invoices, contracts, onboarding information, support messages, or other operational communications.

10. Data Retention

Vexyr retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

Our general retention practices include:

• Demo requests and website lead forms: up to 24 months from the most recent interaction.
• AI Strategy Call and Purchase Consultation requests: up to 24 months from the most recent interaction.
• Marketing inquiries: up to 24 months from the most recent interaction unless you request earlier deletion where applicable.
• Customer contracts and service agreements: generally up to 7 years following termination of the customer relationship.
• Billing, payment, and accounting records: generally up to 7 years or as otherwise required by applicable law.
• Website analytics data: generally retained in accordance with the settings configured within our analytics platforms (for example, Google Analytics retention settings).
• Customer support records: generally up to 5 years.
• AI voice or chat conversation logs used for quality assurance and service improvement: generally up to 12 months unless a longer retention period is necessary for an active customer engagement, legal obligation, dispute resolution, fraud prevention, or security investigation.

When information is no longer required, Vexyr will securely delete, anonymize, or de-identify the information where reasonably practicable.

10.1 Unsolicited and Sensitive Personal Data

We do not intentionally collect, request, or process sensitive personal data, including medical histories or health conditions. If you provide unsolicited health information to our AI agents or customer support channels, we will process it solely as part of the overall transcript of your interaction. However, we reserve the right to routinely scrub, redact, or permanently delete transcripts containing unauthorized sensitive data to comply with our data minimization practices.

10.2 Third-Party AI Processors

Our automated voice and chat agents utilize Large Language Models (LLMs) provided by third-party processors. By interacting with our agents, you acknowledge that text and voice data are processed through these systems. We maintain data processing agreements that restrict these vendors from using your data to train public models, but we cannot guarantee the security of prohibited data (such as health info) that you voluntarily input.

11. Data Security

Vexyr maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Examples of safeguards may include:

• Encrypted communications where appropriate
• Access controls
• Authentication mechanisms
• Role-based access
• Security monitoring
• Cloud infrastructure protections
• Regular software updates
• Secure third-party providers
• Employee and contractor confidentiality obligations

While we strive to use commercially reasonable safeguards, no method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, Vexyr cannot guarantee absolute security.

12. Your Privacy Rights

Depending on where you reside, you may have rights regarding your personal information under applicable privacy laws.

These rights may include the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a copy of your information in a portable format where applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Opt out of certain targeted advertising activities where required by law.
• Submit questions or complaints regarding our privacy practices.

To exercise applicable privacy rights, please contact us using the contact information provided at the end of this Privacy Policy.

We may request information necessary to verify your identity before responding to certain requests.

13. International Visitors

Vexyr is based in Colorado, United States.

If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

By using our website or services, you acknowledge that your information may be processed in jurisdictions that may have privacy laws different from those in your country of residence.

14. Children's Privacy

Vexyr's services are intended for businesses and adults.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

15. Changes to This Privacy Policy

Vexyr may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws
• Technology
• Business operations
• Services
• Security practices
• Third-party providers

When material changes are made, we will update the "Last Updated" date shown at the beginning of this Privacy Policy. Where required by law, we will provide additional notice of significant changes.

Your continued use of the website or our services after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy to the extent permitted by applicable law.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or would like to contact us regarding our privacy practices, please contact:

Vexyr LLC
Colorado, United States

Email: privacy@vexyr.io

Website: https://vexyr.io

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Appendix A – U.S. State Privacy Rights Notice

This Appendix supplements the Vexyr Privacy Policy and applies only where required by applicable U.S. state privacy laws.

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• The right to know whether Vexyr processes your personal information.
• The right to request access to personal information we maintain about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of certain personal information, subject to applicable legal exceptions.
• The right to obtain a copy of certain personal information in a portable format where technically feasible.
• The right to opt out of targeted advertising.
• The right to opt out of certain profiling activities where required by law.
• The right to opt out of the sale or sharing of personal information where applicable.
• The right to withdraw consent where processing is based on consent.
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

States Covered

This Appendix is intended to address applicable privacy rights under comprehensive privacy laws enacted by U.S. states, including, where applicable:

• California
• Colorado
• Virginia
• Connecticut
• Utah
• Texas
• Oregon
• Delaware
• Iowa
• Montana
• Nebraska
• New Hampshire
• New Jersey
• Tennessee
• Minnesota
• Maryland

and any additional U.S. state privacy laws that become applicable to Vexyr.

Nothing in this Appendix creates rights beyond those provided by applicable law.

Categories of Personal Information Collected

During the previous twelve (12) months, Vexyr may have collected the following categories of personal information:

• Identifiers, such as your name, email address, telephone number, company name, IP address, or online identifiers.
• Commercial information relating to services requested, purchased, or discussed.
• Internet or network activity information, including website interactions and browsing activity.
• Device and browser information.
• Approximate geolocation information derived from your IP address.
• Audio, electronic, or communication information, including customer service interactions, emails, chat messages, and AI assistant conversations where applicable.
• Professional or employment-related information that you voluntarily provide.
• Information submitted through forms, demonstrations, consultations, surveys, or customer onboarding.
• Inferences used to improve our services or better understand customer interests.

Vexyr does not intentionally collect sensitive personal information unless it is voluntarily provided and reasonably necessary to deliver requested services.

Sources of Personal Information

We may collect personal information directly from:

• You
• Your employer or authorized representatives
• Our website
• Forms you submit
• Scheduling platforms
• AI assistants
• Customer communications
• Website analytics
• Cookies and similar technologies
• Advertising platforms
• Third-party service providers supporting our operations

Business Purposes for Processing Information

We may process personal information for purposes including:

• Delivering requested services.
• Scheduling appointments.
• Providing demonstrations.
• Providing AI consulting.
• Delivering AI phone and chat assistant services.
• Developing and maintaining websites.
• Customer onboarding.
• Customer support.
• Security and fraud prevention.
• Website analytics.
• Marketing and advertising.
• Measuring advertising effectiveness.
• Product improvement.
• Legal compliance.
• Contract administration.
• Payment processing.
• Business operations.
• Data Minimization & AI Transcripts: Processing customer interactions via our AI phone and chat assistants. Vexyr actively discourages the submission of unsolicited sensitive personal data or medical/health information through these automated channels. We reserve the right to routinely redact, scrub, or delete unsolicited sensitive information from our AI transcripts to protect consumer privacy.

Sale or Sharing of Personal Information

Vexyr does not sell personal information for monetary compensation.

However, some state privacy laws define "sale," "sharing," or "targeted advertising" broadly. Certain advertising technologies, such as cookies, pixels, conversion tracking, or audience-building tools provided by advertising partners, may fall within these definitions even when no money changes hands.

Where required by applicable law, Vexyr will honor requests to opt out of such activities.

Targeted Advertising

Where permitted by applicable law and your cookie preferences, Vexyr may use advertising technologies provided by Google, Meta, LinkedIn, or similar providers to:

• Measure advertising performance.
• Attribute conversions.
• Build advertising audiences.
• Deliver relevant advertisements.
• Improve marketing campaigns.

You may opt out of targeted advertising where required by applicable law by using:

• Our ‘Your Privacy Choices’ link located in our website footer.
• Browser-based privacy controls, such as the Global Privacy Control (GPC) signal, which our website automatically recognizes and honors.
• The privacy request process described below.

Exercising Your Privacy Rights

To exercise applicable privacy rights, please submit your request by contacting:

Email: privacy@vexyr.io

Please include:

• Your name.
• Your email address.
• The nature of your request.
• Any information reasonably necessary to verify your identity.

Vexyr may request additional information to verify the identity of the individual making the request before fulfilling certain requests.

Authorized Agents

Where permitted by applicable law, an authorized agent may submit a request on your behalf.

Vexyr may require documentation demonstrating the agent's authority and may also verify your identity directly before processing certain requests.

Appeals

If Vexyr denies your privacy request and applicable law provides an appeal process, you may submit a written request asking us to reconsider our decision.

Instructions for submitting an appeal will be provided with the denial response where required by law.

Changes to this Appendix

Vexyr may update this Appendix as privacy laws evolve or our business practices change.

The "Last Updated" date shown in the Privacy Policy will also apply to this Appendix unless otherwise indicated.